Si vous traviallez dur encore pour préparer le test de Peoplecert CMS7 et réaliser votre but plus vite, Pass4Test peut vous donner une solution plus pratique. Choisir la Q&As de Pass4Test qui vous assure que c'est pas un rêve à réussir le test Peoplecert CMS7.
Finalement, la Q&A Peoplecert CMS7 plus nouvelle est lancé avec tous efforts des experts de Pass4Test. Aujourd'hui, dans l'Industrie de IT, si on veut se renforcer sa place, il faut se preuve la professionnalité aux les autres. Le test Peoplecert CMS7 est une bonne examination des connaissances professionnelles. Avec le passport de la Certification Peoplecert, vous aurez un meilleur salaire et une plus grande space à se développer.
Code d'Examen: CMS7
Nom d'Examen: Peoplecert (ITIL V3 Foundation )
Questions et réponses: 370 Q&As
Beaucoup de travailleurs dans l'Industrie IT peut obenir un meilleur travail et améliorer son niveau de vie à travers le Certificat Peoplecert CMS7. Mais la majorité des candidats dépensent beaucoup de temps et d'argent pour préparer le test, ça ne coûte pas dans cette société que le temps est tellement précieux. Pass4Test peut vous aider à économiser le temps et l'effort pendant le cours de la préparation du test Peoplecert CMS7. Choisir le produit de Pass4Test particulier pour le test Certification Peoplecert CMS7 vous permet à réussir 100% le test. Votre argent sera tout rendu si malheureusement vous ne passez pas le test.
Aujoud'hui, c'est une société de l'informatique. Beaucoup d'organisations peut provider l'outil de se former pour le test Certification Peoplecert CMS7. Mais on doit admettre que ces site n'ont pas la capacité à offrir une bonne Q&A, elles sont généralement très vagues et sans les points. C'est loin d'attirer les attentions des candidats.
Aujourd'hui, il y a pleine de professionnels IT dans cette société. Ces professionnels sont bien populaires mais ils ont à être en face d'une grande compétition. Donc beaucoup de professionnels IT se prouver par les tests de Certification très difficile à réussir. Pass4Test est voilà pour offrir un raccourci au succès de test Certification.
Vous serez impressionné par le service après vendre de Pass4Test, le service en ligne 24h et la mise à jour après vendre sont gratuit pour vous pendant un an, et aussi vous allez recevoir les informations plus nouvelles à propos de test Certification IT. Vous aurez un résultat imaginaire en coûtant un peu d'argent. D'ailleurs, vous pouvez économier beaucoup de temps et d'efforts avec l'aide de Pass4Test. C'est vraiment un bon marché de choisir le Pass4Test comme le guide de formation.
Il faut une bonne préparation et aussi une série de connaissances professionnelles complètes pour réussir le test Peoplecert CMS7. La ressourece providée par Pass4Test peut juste s'accorder votre demande.
CMS7 Démo gratuit à télécharger: http://www.pass4test.fr/CMS7.html
NO.1 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C
certification Peoplecert certification CMS7 CMS7 certification CMS7 CMS7 CMS7 examen
NO.2 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B
certification Peoplecert CMS7 CMS7 certification CMS7 CMS7 examen
NO.3 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B
Peoplecert examen CMS7 certification CMS7 CMS7 examen
NO.4 Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C
Peoplecert CMS7 CMS7 CMS7 CMS7 CMS7
NO.5 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B
Peoplecert examen CMS7 certification CMS7
NO.6 Which of the following is NOT the responsibility of the Service Catalogue Manager?
A. Ensuring that all operational services are recorded in the Service Catalogue
B. Ensuring that information in the Service Catalogue is accurate
C. Ensuring that information in the Service Catalogue is consistent with information in the Service
Portfolio
D. Ensuring that information within the Service Pipeline is accurate
Answer: D
Peoplecert CMS7 certification CMS7 CMS7
NO.7 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A
certification Peoplecert CMS7 certification CMS7 certification CMS7
NO.8 Which of the following module would be MOST useful in helping to define an organizational structure?
A. RACI model
B. Service Model
C. Continual Service improvement (CSI) model.
D. The Deming Cycle
Answer: A
Peoplecert examen CMS7 CMS7 examen CMS7
NO.9 What is a RACI model used for?
A. Defining roles and responsibilities
B. Monitoring services
C. Performance analysis
D. Recording Configuration Items
Answer: A
certification Peoplecert CMS7 examen certification CMS7 CMS7
NO.10 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B
Peoplecert CMS7 examen CMS7 CMS7
NO.11 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A
Peoplecert CMS7 CMS7 examen certification CMS7
NO.12 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A
Peoplecert CMS7 CMS7
NO.13 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C
Peoplecert examen CMS7 CMS7
NO.14 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B
Peoplecert certification CMS7 CMS7 CMS7 CMS7
NO.15 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C
Peoplecert examen CMS7 examen CMS7
NO.16 Which role would you MOST expect to be involved in the management of Underpinning Contracts?
A. Service Catalogue Manager
B. IT Designer/Architect
C. Process Manager
D. Supplier Manager
Answer: D
Peoplecert CMS7 examen certification CMS7 certification CMS7
NO.17 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A
Peoplecert certification CMS7 CMS7
NO.18 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan,then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do,then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D
certification Peoplecert CMS7 examen CMS7 examen CMS7 CMS7 examen
NO.19 Which of the following questions does Service Strategy help answer with its guidance?
How do we prioritize investments across a portfolio?
What services to offer and to whom?
What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. All of the above
Answer: D
Peoplecert CMS7 CMS7 examen CMS7 examen
NO.20 Which of these statements about Service Desk staff is CORRECT?.
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
C. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
D. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
Answer: C
Peoplecert examen certification CMS7 certification CMS7
Le test Certificat Peoplecert CMS7 est bien populaire pendant les professionnels IT. Ce Certificat est une bonne preuve de connaissances et techniques professionnelles. C'est une bonne affaire d'acheter une Q&A de qualité coûtant un peu d'argent. Le produit de Pass4Test vise au test Certification Peoplecert CMS7. Vous allez prendre toutes essences du test Peoplecert CMS7 dans une courte terme.
没有评论:
发表评论