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Code d'Examen: C2010-590
Nom d'Examen: IBM (IBM Tivoli Storage Manager V6.3 Implementation)
Questions et réponses: 140 Q&As
Code d'Examen: C2010-578
Nom d'Examen: IBM (Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions V3 )
Questions et réponses: 120 Q&As
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NO.1 A customer currently leverages IBM Tivoli Netcool/OMNIbus, various probes, and IBM
Tivoli
Netcool/Impact as part of their monitoring solution. They want to add dashboards and service
views to
their environment so that they can better monitor the health of their services and determine
the root cause
of any incidents in a proactive way.
The customer has no prior experience with IBM Tivoli Business Service Manager and has not
yet
leveraged the dashboard functionality within IBM Tivoli Netcool/OMNIbus Web GUI. They
want to
understand the product capabilities in their environment before they make a decision on their
solution
toolset.
Which presentation methodology would be best suited for the customer?
A. White boarding session
B. Proof of concept followed by a presentation
C. Live demonstration of a controlled test environment
D. Microsoft PowerPoint presentation with dashboard and service view screenshots
Answer: B
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NO.2 A large shipping company currently employs IBM Tivoli Monitoring, IBM Tivoli
Netcool/OMNIbus. and
the Syslog and MTTrapd probes within their monitoring environment. There is currently a
collection layer
Object Server and a single IBM Tivoli Monitoring instance.
The customer wants to deploy IBM Tivoli Netcool/Impact and IBM Tivoli Composite
Application Manager
for Internet Service Monitoring to add this functionality to the current monitoring environment:
-Event enrichment and correlation based on data within the CMDB
-Monitoring of DNS and HTTP services
-Auto-ticketing capability through WebServices -TCP port monitoring -Monitoring of LDAP
service
availability
Which two statements describe the additional value provided by the monitoring solution
described above?
(Choose two.)
A. Closed-loop change management
B. Improvement in mean time to recovery
C. Improved redundancy within the monitoring solution
D. Application transaction response time monitoring will improve
E. New metrics and key performance indicators will be available to identify service
performance
Answer: B,E
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NO.3 A customer is trying to find out the response time for each component of a composite
application.
There seems to be an issue with the IBM WebSphere server getting slow response times on
select
statements to IBM DB2. Which two IBM solutions will help diagnose the problem? (Choose
two.)
A. IBM Tivoli Monitoring for Database Agent
B. IBM Tivoli Monitoring for Web Response Time
C. IBM Tivoli Composite Application Manager for Transactions
D. IBM Tivoli Composite Application Manager for Web Resources
E. IBM Tivoli Composite Application Manager for Web Response Time
Answer: A,C
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NO.4 When designing a Service Availability and Performance Management solution for a
new customer,
which two steps should be taken to ensure current staff will be able to support the new
products? (Choose
two.)
A. Design a skills matrix that identifies any training gaps
B. Develop a skill set questionnaire based on ITIL standards
C. Identify the skill sets required for each of the new products
D. Create a test to assess support skills for the new products
E. Develop a custom application support education module for the new products
Answer: B,C
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NO.5 How are business processes identified?
A. Scope of the software
B. Information gathered from end users
C. Information gathered in stakeholder meeting
D. Interviews with the key personnel that help determine the workflow
Answer: D
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NO.6 Which two tasks should be performed when producing a project plan for a Service
Availability and
Performance Management solution? (Choose two.)
A. Create a work breakdown structure
B. Schedule working group meetings for the project
C. Develop a timeline based on a level of effort for each milestone
D. Identify the team members that will be working on the solution
E. Develop a system to identify milestones as the project progresses
Answer: A,C
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NO.7 A customer has extensive education requirements based on the products being
delivered and the
number of personnel being educated. Which two components should be included in the
education plan?
(Choose two.)
A. Group travel costs
B. Review white papers and IBM documentation
C. An onsite training plan to cover all delivered products
D. A Web-based education plan to cover all delivered products
E. Schedule training in groups of six to optimize the class size
Answer: C,D
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NO.8 A customer's business is comprised of multiple sites located across the United States.
Each location
specializes in supporting a different part of the infrastructure while sharing the responsibility
for supporting
all business services offered by the organization.
What is the best approach to identify the project goals from key decision makers?
A. Align the customer requirements with the strategic vision of the project sponsors.
B. Recommend a service oriented approach for identifying the project goals across the
organization.
C. Map the tool capabilities from each business location to the project goals identified by the
decision
makers.
D. Interview the decision makers from locations across the organization to ensure all
perspectives are
taken into consideration.
Answer: B
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